Create a new extension

  1. Go to Nebry UC, and from the left-hand side of the portal, click on "Extensions".
  2. Once on the "Extensions" screen, click on "Create Extension".
  3. In the "Create Extension" modal, enter the details:
    1. Extension Name: A name for the extension (i.e., Jon Doe, Boardroom, etc.).
      1. Name can be edited once the extension is created.
    2. Extension Number: A number associated with the extension (i.e., 1001, 5110, etc.).
      1. Number must be unique.
      2. Number must be between 3 and 5 digits.
      3. Number can be changed once the extension is created.
    3. Outgoing Extension Flow: Select a flow you wish to associate with the extension.
      1. Flow must be created beforehand.
      2. Flow can be changed once the extension is created.
    4. Assign User to Extension (Optional): Assign an account user with the extension.
      1. This is optional.
      2. Extensions without users are considered 'standalone'.
      3. User can be added, changed or removed once the extension is created.
    5. Numbering Plan: Select a plan based on the location from which the extension will be used.
      1. This is used so users in the location can use the local dialling convention.
      2. If a numbering plan is not available for your desired location, contact support.
      3. The numbering plan can be changed once the extension is created.
  4. Click on "Create Extension" once ready.

Modify an existing extension

  1. Go to Nebry UC, and from the left-hand side of the portal, click on "Extensions".
  2. Once on the "Extensions" screen, click on the name of the extension that you want to modify.
  3. From the side menu, decide what you want to modify.
    1. Name:

      1. Click on the name at the top of the window and edit the name.

      2. Once ready, click on the tick icon ✔️ to save the changes, or on the cancel icon ✖️ to revert the changes.

    2. User:

      1. Change the user:
        1. From the drop-down menu, select the new user that you want to associate with the extension.
        2. Once ready, click "Save Changes".
      2. Remove the user:
        1. Click on the "X" next to the name.
        2. Once ready, click "Save Changes".
    3. Extension Number:

      1. Edit the number in the text box.
      2. Once ready, click "Save Changes".
    4. Outgoing Extension Flow:

      1. From the drop-down menu, select the new flow that you want to associate with the extension.
      2. Once ready, click "Save Changes".
    5. Numbering Plan:

      1. From the drop-down menu, select the new numbering plan that you want to associate with the extension.
      2. Once ready, click "Save Changes".

Delete an extension

  1. Go to Nebry UC, and from the left-hand side of the portal, click on "Extensions".

  2. Once on the "Extensions" screen, click on the name of the extension that you want to delete.

  3. From the side menu, click on the delete icon next to the name of the extension.

  4. Confirm that you want to delete the extension by clicking on "Delete Extension".